Our Values
The following values underpin our work:
Inclusion – We respect difference and are open to new perspectives
Integrity – We value human rights and the social justice principles of: Access, Equity, Rights, Participation
Collaboration – We are stronger when we work alongside individuals, organisations, and community
Responsive – We listen and respond positively to the changing needs of our community
Our Mission
Our Vision is of communities of diversity and resilience where people connect, share and grow.
To improve the wellbeing of individuals, families and communities by creating opportunities for connection, participation and support
Our current Strategic Direction (2020-2023) outlines 4 Strategic Priorities. These drive the organisations activities and ensures the work we do is focussed on individuals and communities, connected and integrated to achieve the best outcomes for people and underpinned by a strong and resilient organisation.
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Be reliable and trusted
• Maintain and improve program performance – Service quality
• Maintain and improve relationships with all stakeholders
• Reinforce our clients’ trust and understand their needs
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Align risk with risk appetite
• Achieve and maintain financial sustainability
• Develop and maintain leading corporate services
• Maintain good governance and meet statutory obligations
• Make sound and considered decisions
• Always meet the compliance obligations of our stakeholders
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Achieve sustainable and manageable growth
• Develop and maintain fit-for-purpose infrastructure and equipment
• Develop and expand social enterprises
• Develop and expand fee for services businesses
• Explore opportunities and partnerships to better deliver our mission
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Increase community connection and recognition
• Achieve and maintain financial sustainability
• Develop and maintain leading corporate services
• Maintain good governance and meet statutory obligations
• Make sound and considered decisions
• Always meet the compliance obligations of our stakeholders